The "Mobile Key Access" feature allows users to hold their key card credentials in the app and allows them to use their smart device at the turnstile to enter the building or any spaces their key card would grant them entry.
In this article you will learn how to reset your mobile credentials using the Durst Office app.
Step 1
Select your profile icon in the top right corner of the Home Screen.
Step 2
Select Support under your profile.
Step 3
Select Reset Mobile Access Credentials.
Step 4
Select Reset to create a new mobile credential for your device.
For more troubleshooting tips or additional support, please contact us at AppSupport@durst.org.